It Starts with You
Family Violence Case Management
Multicultural Family Violence Case Management Program
The Multicultural Family Violence Case Management Program provides culturally appropriate and effective services to families affected by family violence in the western and northern parts of Melbourne. This comprehensive program focuses on ensuring the safety and well-being of all family members, particularly those from culturally and linguistically diverse (CALD) backgrounds. The program is accessible via the single entry point; referral and intake through the Orange Door.
Aims and Principles
- Client-Centred Approach: Prioritising the safety and well-being of clients.
- Cultural Competence: Providing services that respect and acknowledge cultural
diversity.
- Empowerment and Independence: Fostering self-determination and resilience.
Evidence and Data
- Program Targets and Outcomes: Supporting victims of family violence, particularly
high-risk victims.
- Assessment Metrics: Regular review and evaluation of the program's impact on safety,
well-being, and independence of clients.
- Feedback and Continuous Improvement: Incorporating client feedback and regular
program evaluations to ensure high-quality, trauma-informed services.